I've purchased the Resistance Band Kickstart Guide, but I haven't received email access yet. Where can I find this?
A few things could be going on here.
It's worth noting that if you selected one of our Express Pay options at checkout (for example, Apple Pay), your most recent purchase would have been created under the email address associated with that Express Pay option: in our example, your most recent purchase would be confirmed under the email address you've registered for Apple Pay with.
We recommend confirming if your purchase is appearing under a different email address than the one you provided under your contact information at checkout. From there, we can assist with migrating your purchases to your preferred account.
Please email us at firstname.lastname@example.org and we can troubleshoot together.